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Technical Issue

To report a technical defect to us, please complete and submit the form below. Our customer service will then contact you as soon as possible.

External errors for which Gastro-Cool GmbH is not responsible, e.g. operating errors, conversion, modification of the device, incorrect installation, use of an external technician not designated by Gastro-Cool GmbH, etc., are not covered by the warranty.

Some wear materials are also excluded from the warranty: Door seals and lighting of any kind (LED, lamps, fluorescent tubes).

Technical Issue

e.g. 135101-407434-10047


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