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Privacy Policy

Privacy Policy Gastro-Cool GmbH & Co. KG

Status 29.11.2021

Thank you for your interest in our website. We are pleased to inform you about the protection of your personal data during collection, processing and use on the occasion of your visit to our homepage. Such data is protected within the framework of the legal regulations. Therefore, we inform you in the following which data is collected during your visit to our homepage and how it is used:

In the context of data avoidance and data economy, we collect personal data only to the extent and for as long as it is necessary for the use of our website or as required by law. We take the protection of your personal data seriously and strictly adhere to the relevant legal regulations and this data protection declaration when collecting and processing personal data. If the purpose of the data collection ceases to apply or the end of the legal storage period is reached, the collected data will be blocked or deleted. As a rule, our website can be used without disclosing personal data. If we collect personal data - such as your name, address or e-mail address - this data collection is voluntary. This data will not be disclosed to third parties without your express consent. Please note that data on the Internet is generally not always transmitted securely. Especially in e-mail traffic, protection during data exchange cannot be guaranteed.

The responsible party within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:

Gastro-Cool GmbH & Co. KG
Hans-Böckler-Str. 8
47877 Willich
Tel.: +49 (0) 2154 484 60-0

The contact person for data protection issues is:
Ms. Nicole Beesen
Tel.: 49 (0) 2154 484 60-0 

Legal basis for the processing of personal data
Personal data/"information" according to the General Data Protection Regulation (GDPR) is information that relates to a natural person. Such data also includes information which, with the help of the "current state of technology, enables an allocation" to a natural person. This usually includes names, email addresses, telephone numbers, IP addresses, but also data about preferences, hobbies, memberships, but also which websites were viewed by someone.

Insofar as we obtain the consent of the data subject for processing operations of personal data, Art. 6 (1) lit. a DSGVO serves as the legal basis. If the processing of your personal data is necessary for the performance of a contract with you, Art. 6 (1) (b) DSGVO serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures. If processing of your data is necessary to comply with a legal obligation to which our company is subject, Art. 6 (1) c DSGVO serves as the legal basis. If processing is necessary to protect a legitimate interest of our company or a third party and your interests, fundamental rights and freedoms as a data subject are not overridden here, Art. 6 (1) lit. f DSGVO serves as the legal basis for the processing.

Storage period/deletion of data
Personal data of the data subject will be deleted or blocked as soon as the purpose of storage ceases to apply or when a prescribed storage period expires, unless there is a need for further storage of the data for the conclusion or performance of a contract. Storage periods and retention periods may result from EU regulations, laws or other provisions to which we, or another responsible party, are subject. Please read the respective storage periods for the individual signatures below. Storage period/deletion of data

Personal data of the data subject will be deleted or blocked as soon as the purpose of the storage no longer applies or if a prescribed storage period expires, unless there is a necessity for the continued storage of the data for the conclusion or fulfilment of a contract. Storage periods and retention periods may result from EU regulations, laws or other provisions to which we, or another responsible party, are subject. Please read the respective storage periods for the individual signatures below.

Access data/log files/necessary cookies
Each time our website is accessed, our system automatically collects the following data and information from the computer system of the accessing computer: browser type, version used; operating system of the accessing computer/device; Internet service provider of the user; IP address; date and time of access; websites from which the user's system accesses our website; websites accessed by the user's system via our website. This system also includes necessary cookies. These cookies are necessary to enable the operation of our website. These include, for example, cookies that enable you to log into the customer area or to place something in the shopping basket. On the basis of Art. 6 para. 1 lit. f DSGVO, the data is temporarily stored in the log files of our system to ensure the functionality of the website, to optimise the website and to ensure the security of our information technology systems. However, this data is not stored together with other personal data of the user. If this data is still needed by us after 90 days, IP addresses are deleted or alienated so that an assignment is not possible. Data that is necessary for you to log in or use any functions of our website is not deleted immediately, of course, but kept until you wish to be deleted as a user again or if we can assume that you are not interested in storage due to a long period of non-use. An evaluation of the data for marketing purposes does not take place in this context.

Revocation and elimination options regarding log files
The collection of data for the provision of the website and the storage of the data in our log files is necessary for the operation of the website, so that there is no possibility of objection in this respect.

Handling of data when contacting us
It is possible to contact us via the e-mail address provided. In this case, the user's personal data transmitted with the e-mail will be stored. In this context, the data is not passed on to third parties. The data is used exclusively for processing the conversation.

When you contact us via the contact form or the user's details are also stored for the purpose of processing the enquiry and in the event that follow-up questions arise. The transmission via our contact form to us is encrypted according to the current standard. The following data is also stored at the time the message is sent: The user's IP address, date and time of contact. You will then receive a confirmation of your request. However, we only record your data when you respond to our feedback.

With our newsletters we inform you about us and our offers. If you would like to receive newsletters, we require a valid email address from you as well as information that allows us to verify that you are the owner of the email address provided or that the owner agrees to receive the newsletter. No further data will be collected. This data is only used for sending the newsletter and will not be passed on to third parties. When you register for the newsletter, we store your IP address and the date of registration. This storage serves solely as proof in the event that a third party misuses an email address and registers for newsletter reception without the knowledge of the authorised person. You can revoke your consent to the storage of the data, the email address and their use for sending the newsletter at any time. The revocation can be made via a link in the newsletters themselves, in your profile area or by sending a message to the contact options above.

Integration of third-party services and content
It is possible that third-party content, such as videos from YouTube, map material from Google Maps, the rating service from ekomi Ltd. or graphics from other websites or social media channels such as Facebook, Google+, LinkedIn or Twitter are integrated within this online offer. This always requires that the providers of this content (hereinafter referred to as "third-party providers") perceive the IP address of the user. Without the IP address, they could not send the content to the browser of the respective user. The IP address is therefore necessary for the presentation of this content. We endeavour to only use content whose respective providers only use the IP address to deliver the content. However, we have no influence if the third-party providers store the IP address, e.g. for statistical purposes. Insofar as this is known to us, we will inform users of this.

Our website uses cookies. The use of cookies and the anonymised data storage used with them is done to optimise the website.
The cookies generate information about the use of this website. They are usually transferred to a server and stored there. By activating IP anonymisation on this website, the IP address is shortened before transmission within the Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. The anonymised IP address transmitted by your browser will not be merged with other data of the web server.

How can I block cookies or change their settings?
You can also prevent cookies from being stored by changing the settings of your browser (i.e. the program you use to surf the Internet). Please remember that if you disable or change these settings, system-required cookies may also be disabled, which could restrict the functions of this website. Different browser types have different cookie settings. Therefore, you should consult the respective help menu of your browser, which explains how you can change your cookie settings. Here are some links of common browsers:

Internet Explorer™:
Opera™ :

Use of Google Analytics and Hubspot for web analysis

Google Analytics
One cookie used is "Google Analytics". This is a web analytics service provided by Google LLC ("Google"), Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website. However, your data is anonymised before we store it or analyse it to improve our website. The information is transferred to a Google server in the USA and stored there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Neither Google, we nor the aforementioned third parties commissioned by Google will link an IP address with other data from Google or from us or from third parties. You can also prevent the installation of cookies by selecting the appropriate settings in your browser software. Stored personal data will be deleted if you revoke your consent to storage, if knowledge of the data is no longer required to fulfil the purpose for which it was stored, or if storage of the data is not permitted for other legal reasons. We will be happy to inform you about the personal data stored about you. Therefore, please send us a written request so that we can be sure that it is you who is seeking information. You can find out more about Google's data protection policy at and, from 25 May 2018, at The processing of the pseudonymised personal data enables us to analyse the surfing behaviour of our users and thus compile information on the use of the individual components of our website. This enables us to continuously improve the user-friendliness of our website. These purposes are also our legitimate interest in processing the data according to Art. 6 para. 1 lit. F DSGVO. The anonymisation of the IP address sufficiently takes into account the interest of users in the protection of their personal data.

Google AdWords
Google AdWords is an online advertising programme of Google LLC ("Google"), Amphitheatre Parkway, Mountain View, CA 94043, USA. The so-called conversion tracking is also used. With this tool, Google AdWords temporarily sets a cookie on your PC when you come to our website via a Google advertisement. This cookie is used by our website and is no longer valid after 30 days. It does not serve any personal traceability. If you visit our website as a user and the cookie is still working, it will be recognisable to us together with Google that you clicked on the corresponding advertisement and were redirected to our site. A different cookie is assigned to each Google AdWords customer. Cookies are thus not traceable via the websites of AdWords customers. Conversion statistics for AdWords customers are created with the data collected through conversion cookies. As customers, we thus learn the total number of users who responded to our ad and were subsequently redirected to a website that was tagged with a conversion tracking tag. We do not receive any information during this process with which we could personally identify you as a user. If you do not want the tracking procedure, the Google conversion tracking cookie can be deactivated via the settings in your internet browser. If you need further information on this, you can use the browser's help function for more information, if necessary. You can find out more about Google's privacy policy at and, as of 25 May 2018, at

Google Analytics Remarketing
We also use the remarketing function of Google LLC ("Google"), Amphitheatre Parkway, Mountain View, CA 94043, USA, on our website. With this function, we work together with Google to present our visitors with customised and interest-based advertisements, i.e. advertisements that may be of interest to you. Cookies are set on your computer in the process. These are text files that recognise users when they call up pages and thus enable interest-based advertising throughout the Google network. Google denies the collection of personal data in this context and, according to its own information, does not establish any connections to other Google services. If you do not wish to do so, you can also prevent Google's remarketing function by making the appropriate settings at Furthermore, the use of cookies can be deactivated via or by changing the settings of the browser on your PC. If necessary, use the browser's help function. You can find out more about Google Remarketing and Google's general data protection declaration at: You can find out more about Google's privacy policy at from 25 May 2018 at

Customer reviews with ekomi
We use the independent rating service of eKomi Ltd, Berlin, Markgrafenstr. 11, 10969 Berlin, HRB 114654 B (Charlottenburg, Berlin), in order to be rated by our customers and to be able to improve our services and products for you. This service gives you the opportunity to leave star ratings and evaluations after purchasing from us. For this purpose, we transmit the selected data about the object of purchase, order number, your name and your e-mail address to this service so that it can send you a rating request. Your rating will of course be anonymised and will not be merged with other data that could again be used to assign you personally. After the evaluation and feedback of the service to us, the data will be published anonymously on the evaluation platform of ekomi and otherwise deleted after the purpose has been fulfilled. Thereafter, ekomi will generally retain the customer data/reviews for the duration of the contract with us; after termination, the reviews will continue to be published in the Google Feed for a maximum of 12 further months (see no. 13.9 of our General Terms and Conditions - For further information, please visit You can also see the current ratings at

Use of Facebook social plugins
You will find plugins of the social network Facebook on our website. The provider of this network is Facebook Inc. It is based in the USA, California 94025, 1 Hacker Way, Menlo Park. Please also see the overview of Facebook plugins at When you visit our website, you have the option of establishing a connection with the Facebook server by clicking on the corresponding link. You will then be connected via your browser when you log in to Facebook with your access data. After logging in, Facebook may receive the information that you have visited our website with your IP address. You can find more detailed information on data collection and data use in the Facebook privacy policy, which can be found at However, you can also prevent your visit to our website from being associated with your Facebook profile by simply logging out of your Facebook account beforehand or, in the case described, not logging into Facebook at all. It is also possible to block Facebook social plugins with add-ons for your browser, for example with the "Facebook Blocker". The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as the relevant rights and settings options for protecting the privacy of users, can be found in Facebook's privacy policy:

Twitter Plugin
We also use the functions of the microblogging service Twitter. The operator of Twitter is Twitter Inc. The US company is based in the USA, San Francisco, CA 94103, 1355 Market St, Suite 900. The main function of Twitter is the "Tweet function". If you use this via our website, a link is established with your Twitter account when you log in. Data may be exchanged with other users and transferred to Twitter. We do not receive any knowledge of the content of the data sent to Twitter, nor are we informed about its use. Find out more about these issues at There you will find Twitter's detailed privacy policy. Furthermore, the platform offers you the possibility to configure your data protection settings yourself via

Linkedin Plugin
We include a link to Linkedin on our website. The provider of these functions is LinkedIn Ireland Unlimited Company, based in Wilton Place, Dublin 2, Ireland. When you visit our website, you have the option of establishing a connection with the Linkedin server by clicking on the corresponding link. The link enables you to link to your Linkedin account when you visit our pages, provided you are logged in to Linkedin, or if you log in there. Linkedin thus receives information about your visit to our website and can assign this visit to your Linkedin profile. You can find more information on data collection and data use by Linkedin in the Linkedin privacy policy at .

Google Maps Plugin
The plugin of the internet service Google Maps of the operator of Google Maps is Google Inc., located in the USA, CA 94043, 1600 Amphitheatre Parkway, Mountain View is also used on our website. By using Google Maps on our website, information about the use of this website and your IP address is transmitted to a Google server in the USA and also stored on this server. We have no knowledge of the exact content of the data thus transmitted or of its use by Google. However, the company denies in this context the connection of the data with information from other Google services and the collection of personal data. Theoretically, Google can transmit the information to third parties. If you do not like this plugin, simply deactivate Javascript in the settings of your browser on your PC. However, this will also prevent Google Maps from running. However, you will then also not be able to use the map display on our website. By using our website, you consent to the collection and processing of information by Google Inc. as described above. You can find out more about the data protection provisions and terms of use for Google Maps here: .

Linked pages whose link has been inserted by us have been checked for possible legal violations at the time of linking. The content inserted on our website is also checked for illegal content to the extent reasonable for us. However, a permanent control of the contents of the linked pages is not reasonable without concrete indications of an infringement. If we become aware of any infringements of the law, we will remove the links or such content posted on our website immediately.

Your rights Revocation, changes, corrections and updates
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Article 6(1)(e) or (f) DSGVO; this also applies to profiling based on these provisions. You also have the right to obtain, on request and free of charge, information about the personal data that has been stored about you. You may request confirmation from the controller as to whether personal data concerning you are being processed by us. If there is such processing, you may request information from the controller about: the purpose of the processing, the categories of personal data processed, the recipients or categories of possible recipients to whom the personal data concerning you are disclosed, the planned storage period or, if specific information on this is not possible, criteria for determining the storage period, the existence of a right to rectification or erasure of the data concerned, a right to restriction of processing by the controller or a right to object to such processing, the existence of a right of appeal to a supervisory authority, any available information on the origin of the data if the personal data are not collected from the data subject, the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information on the logic involved and the scope and intended effects of such processing for the data subject, a right to information on whether the data concerned are transferred to a third country or to an international organisation. In this case, a right to information about the appropriate safeguards pursuant to Art. 46 DSGVO in connection with the transfer.

In addition, the user has the right to correct incorrect or incomplete data, block and delete or restrict the use of his or her personal data, insofar as this does not conflict with any legal obligation to retain data. Please contact us with such a request at: Tel.: +49 (0) 2154 484 60-0 E-mail:

If you have provided us with personal data, you have the right to receive this data again (right to data portability) in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another controller without hindrance by the controller to whom the personal data was provided, provided that the processing is based on consent pursuant to Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR or on a contract pursuant to Article 6(1)(b) of the GDPR and the processing is carried out with the help of automated procedures. If you are entitled to exercise this right, you may also request that the personal data concerned be transferred directly from one controller to another controller, insofar as this is technically feasible and does not affect the freedoms and rights of other persons. The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.