Complaints

We do everything we can every day to ensure that you are satisfied with us and our products.
Despite all efforts, you may still have a reason for a complaint.

In order to process your request as quickly as possible, we ask you to fill out our online forms.

You can access the transport damage form here
Here you can report a technical defect

Is your concern a different one? Then we would like to ask you to send us an email to service@gastro-cool.de stating your order number or to contact us by phone.